Shipping policy
Processing Time Orders are processed within 1–3 business days after payment is confirmed.
Shipping Times
- United States: 7–14 business days
- International: 14–21 business days
Note: Delivery times may vary due to carrier delays, customs, or high-demand periods.
Shipping Costs Free shipping on all orders over $70 or more. Standard shipping rates apply to orders below this threshold.
Order Tracking Once your order ships, you'll receive a confirmation email with a tracking number. Please allow 2–3 business days for tracking info to update.
Customs & Duties (International)International orders may be subject to customs fees or import duties. These are the responsibility of the customer and are not included in our pricing.
Lost or Delayed Packages If your order hasn't arrived within the estimated timeframe, contact us at genzlounge44@gmail.com and we'll investigate right away.